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Your GPS for the Route Ahead!

Whilst the economic environment of 2010 continues to bring many challenges and concerns across the world for all business leaders, Lanner remains agile, focused on efficiency and delivering ever-increasing value to our customers worldwide. The business continues to develop and grow and is well placed to support this changeable climate. One analyst recently said to me that "simulation is the company's GPS to help the company navigate its way forward in traffic". There is certainly plenty of "traffic" about at the moment......

This Lannerwire provides a short update on what’s new and what’s relevant to you as an existing or prospective customer, or partner to the Lanner business;

Lanner China - Chinese operations are developing well – WITNESS is now taught by 6 out of the top 10 Chinese universities - if you want to discuss how we can support you in China - Click here to contact Eric Gaury

The Launch of THE 'Simulation Blog'! - Read the insights into our industry, simulation and our activities from our colleagues. Please click here.

Latest Executive Briefing - The UK Government sector is subject to change, are they ready for it? Read our latest Executive Briefing, "Delivering Business Improvement across the End-To-End Criminal Justice System" Please click here to read the briefing.

Customer Service Process - This is unique in the simulation industry. Read about the latest results of Lanner's Customer Service Review process here.

New Flexible Licensing Software for WITNESS - Launched this month, it enables greater flexibility to the user with the ability to work remotely. The freedom allows many to continue with simulation projects away from their own desk. Click here to understand more.

WITNESS Power with Ease Release - Read about the launch of version 3 later this year and the technical advances being unleashed. Click to read Tony Waller's blog item.

Reseller Conference - Lanner hosted its global Resellers conference in Dublin in May. This was a great success with over 14 countries represented. Lanner Simtech GMBH won the 2009 Reseller of the Year award for an excellent sales performance in a tough market.

Finally, I look forward to receiving more of your interesting comments and conversing with many of you. My email address remains david.jones@lanner.com.

Until next time, my best wishes,

David Jones
CEO, Lanner Group

Our next edition will include:

• A world beating case study in the Financial Sector
• Lanner’s response to the UK Government cuts
• Update of the WITNESS UK User Conference in October
• Full details of the latest WITNESS release
• Executive Briefing on Risk, Government and Control

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Andrea Watson and Carsten Tiechart from Lanner Simtech GMBH receiving the Reseller of the Year award 2010

Maintained Customers can access the Integrated Customer Support (ICS) desk by emailing support@lanner.com or calling +44 1527 551 320 or US +1 713 532 8008. There is also a 24/7 portal which offers the answers to many questions. If you haven’t signed up for the MyLanner Portal, please send an email to support@lanner.com and we will get you signed up.

For more background on Lanner support services please go to www.lanner.com/en/support.cfm

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